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Tuesday, November 22, 2005

Convergence

Convergence is finally becoming a reality as the next-generation networks with all-IP cores are making it possible to have triple play services (voice, data and video) flow over the same network.
The promise is clear: a converged world where we can get the applications and services we want where we want them and on the device of our choice. This has been the Holy Grail in the telecom world for many years, but finally things seem to be coming together.

Disruptions are technological shifts which provide opportunity for newcomers to take on incumbents, and perhaps usurp power. It happens all the time. Today's king is not guaranteed to be tomorrow's emperor. We have seen this in history and politics, and we see it in business also. While at times, corporations themselves hasten their downfall by questionable decisions (in retrospect), at other times entrepreneurial start-ups with some luck rapidly make their way to the top. There is no magic formula for success. But understanding disruptions and key trends can help avoid mistakes that can accelerate failure.

I have long been intrigued by what happens to industries when a new technology changes the rules of the game.
The history of technology-based industries: communications, computing, and health sciences is marked by such transformations.

Whether rooted in technology or not, changes wreak havoc, forcing all the players to adapt. Often the only way they can do so is by transforming their own business models in fundamental ways. Most of the firms that dominated the old order usually disappear, replaced by new players operating in new relationships under new rules.


I'd like to borrow a concept from physics to describe the difference between two types of strategic actions. If the effect of a company's strategic action changes only its own competitive position but not the environment, the action is linear. In contrast, a nonlinear strategic action sets off changes in the environment that the company as well as its competitors then have to cope with.

Nonlinear strategic actions would seem to have immense appeal for the ambitious strategist. Not only can they improve the position of the company within the environment, but they hold the promise of shaping the environment so that it is favorable to the company's new strategy. They are the Holy Grail of strategic actions.


Many gurus like Clay Christensen have discussed the theory of disruptions and how to handle them. While it is good to study disruptions, they can also be tremendous opportunities for entrepreneurs. The times we are living in today are filled with disruptions, brought on by forces that interplay with each other, creating multiplier effects.


For the most part, voice has been carried separately from data, while video has had its own network. Now, it is all changing as next-generation networks built around IP at their core, and voice and video are digitised. Voice becomes yet another application, as is already happening with VoIP, and network TV shifts to networked TV
This triple play is becoming a quadruple play with the integration of mobility.
For example, in the future, consumers can experience our Multimedia Communications Services features over their televisions, including the ability to answer email, instant messages and conduct a teleconference - all from the comfort of a living room sofa.


The other thread is the increasing availability of bandwidth. Even as users in South Korea, Japan and Hong Kong experience affordable multi-megabit access, this will extend to other markets also. And change life and lifestyles forever.

In an always-on world, data and applications can reside in the cloud, and we as users can access the information we need from the device we want independent of location.

The mass-market is giving way to a long tail of markets. Tomorrow's world is not just about targeting what is popular culture, but focusing on what are our likes. It is about finding the niches and serving them.

The future can be viewed as shifts from the present. What will be these shifts? Each shift can be thought of as a disruption, and therefore an opportunity. Once we understand what is going to change, we will then need to understand how we can catalyse and capitalise on these disruptions. What is needed is to apply these ideas to the industry we operate in.

As an example, Gerd Leonhard identifies the transformation we are seeing around us:

The Great Transition:
* Music Industry (top down) to Peer to Peer (bottom-up)
* Scheduled Television to Tivo
* Media Publishing to Weblogs
* Client-server applications to Web services
* Circuit-switched telephony to VOIP
* Licensed cellular to Unlicensed wireless

The Key Megatrends related to the digital entertainment industry:

1. The on-demand media lifestyle is here
2. The end of customer sacrifices is near (music !!)
3. Everybody is short of time, and must make choices
4. The end of browsing is near (see Google morph)(This may be controversial though)
5. In media, the traditional scarcity principle of valuation morphs into the ubiquity paradigm
6. Radio is finally unbound (by spectrum or schedule)
7. Consumers are starting to generate their own content
8. A mass of niche markets evolves (lowest common denominator concerns becomes irrelevant)
9. Time-shifting and space-shifting and device shifting become standard
10. Long-tail opportunities are everywhere.


The three key building blocks for my thinking about the future are broadband, mobility and emerging markets. Broadband will enable on-demand, net-native services. Mobility will empower users with computers in their pockets. Much of this future will begin and spread faster in emerging markets because they have very little legacy.

The opportunity lies in putting these building blocks together and creating an ecosystem of focused enterprises which can build out elements of the future.

Liberally taken from
Rajesh Jain's

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