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Friday, February 02, 2007

The human touch in virtual reality

The 2nd Industrial Virtual Reality Show & Conference was held on June 22-25 at the Makuhari Messe near Tokyo.
According to the speaker Virtual Reality has emerged from different perspectives, like tele-robotics, CAD, human-interface for computer science, simulators, art and amusement, and tele-communications.

Virtual Reality should consist of a life-size 4-dimensional environment, integration of all human senses, interactivity, and multi-user sharing of the virtual space.

The Cyber-space system of networked users is not only applicable for entertainment, but easily extendable to tele-shopping, tele- concerts and tele-education.
Or as in this case for registration to event planning.

The Internet is more and more a virtual world, but it still lacks the "human touch" to completely involve the customers.
Interactivity is good, but talking is better.
Ask 1000 people and 99% will answer that a telephone call is still much better than instant messaging.
The fortune of it was just in the fact that writing on a computer is much, much, cheaper than talking on a phone and the cheap VoIP do not have quality enough many times to allow a good conversation.
So, what do I think of the human voice on a website?
Words are more immediate. We all heard the human voice before seeing our mother's face.
We all were used to noise much sooner than seeing the world outside.
Aristotle wrote:
Spoken words are symbols of mental experience and written words are the symbols of spoken words.
I personally prefer the symbol to the symbol of the symbol.

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